University of Richmond: Socializing Core Values

Ebony and I spent a huge swath of 2023 working with the Business Affairs Division of the University of Richmond in the creation of a new Mission, Vision and Values centered around inclusion and belonging. We spent time with almost all of the division’s 500+ employees — representing housekeeping and custodial services, dining, landscaping, Human Resources and finance, public safety, and more.

In the end, we landed on a framing of established aspects of their culture, and spent a lot of time at the end of the project working with UR staff to wordsmith and frame the core values in ways that really resonated with the division’s aspirations and provided clarity and opportunities for engagement for employees.

Over the winter, the division rolled out their new Mission, Vision and Values, and had a set of stickers produced for each of the Core Values. Business Affairs staff are encouraged to give coworkers a sticker when they “catch them” demonstrating one of the values. The stickers are finding their way onto people’s water bottles and cell phone cases around campus.

Sometimes, the easiest way to focus on key aspects of your culture is to make your culture more visible.

What's Your Word on the Street for 2024?

I grew up on Sesame Street, and one of the worst Christmas experiences I had as a child involved a steel trash can painted with a sunflower and the words “Home, Sweet Home.” (I didn’t realize that all of my gifts, including an Oscar the Grouch puppet, were in the trash can. I literally thought that Santa gave me a trash can for Christmas, which felt like a significant step down from a single lump of coal.)

Jack is nine. I don’t think he’s ever watched an episode of Sesame Street. Thea, on the other hand, had a brief Sesame Street binge period when she was four. That’s where I discovered that “The Word of the Day” had become “The Word on the Street.”

In the land of Floricane, the Word on Our Street in 2023 was probably recalibrate.

Like many of our clients, we spent last year digesting and integrating the changes, challenges and lessons brought on by the mixture of disruption and adaption we all experienced in 2021 and 2022.

Because it is 2024, I turned to ChatGPT to help me identify the Word on My Street for the year ahead. I asked it to scour my previous blog posts, newsletter stories and other writing to give me three words that best captured the spirit of my work and life.

Here’s what it gave me:

Reflecting on the breadth and depth of your experiences, insights, and perspectives shared throughout our conversation, here are three words that encapsulate the spirit and essence of your work and life:

1. Transformation: This word captures your focus on organizational change, personal growth, and the evolving nature of leadership. It reflects the journey of adapting and growing, both in personal and professional spheres.

2. Connection: Your emphasis on relationships, community-building, and collaboration is a core theme. This word signifies the importance you place on forging meaningful ties, whether within an organization, in personal life, or in broader community engagements.

3. Authenticity: This word resonates with your genuine approach to storytelling, leadership, and personal reflection. It encompasses the honesty and sincerity with which you engage with your work, share experiences, and interact with others.

These words not only reflect your past and present but can also guide and inspire your focus for the upcoming year.

So, there you have it. The Words on My Street for 2024 — at least from my small stretch of sidewalk — are Transformation, Connection and Authenticity.

What is the Word on Your Street for 2024? Share your word, and your thoughts, in the comments below.

2024 Organizational Resolutions: Community Engagement (Copy)

We're leaping into 2024 with six organizational resolutions designed to help your organization act strategically, build cultural resiliency and capacity, and engage with teammates, clients and community partners.

The Finale: Engaging your community -- clients and customers, neighbors and business partners, competitors and peers -- is the best way to ensure you truly understand how well you're doing at delivering on your organizational promises. Take time to engage, and to listen, and to learn.

2024 Organizational Resolutions: Team Engagement

We're leaping into 2024 with six organizational resolutions designed to help your organization act strategically, build cultural resiliency and capacity, and engage with teammates, clients and community partners.

Day Five: New employees often show up engaged. No employee stays engaged -- not without the right mix of ingredients to create a sense of purpose, autonomy and growth at work. Resolve to create a culture of engagement in 2024.

RESOLUTION 10:

Schedule a team-building workshop with Floricane using Insights® Discovery’s team effectiveness framework

RESOLUTION 11:

Launch an integrated coaching and skill development program for groups of managers or other peer level employees.

2024 Organizational Resolutions: Self-Awareness

We're leaping into 2024 with six organizational resolutions designed to help your organization act strategically, build cultural resiliency and capacity, and engage with teammates, clients and community partners.

Day Four: The only thing you control is you. Grow your awareness -- about your behaviors, the ways others experience you, and what shapes the ways you engage with the world. Remember, the more you know...

RESOLUTION 8:

Register your employees (and yourself!) for one of this year's six Insights® Discovery personal effectiveness workshops

RESOLUTION 9:

Stay tuned for details on our new, three-part Summer of Efflorescence behaviors, values and beliefs workshop series coming this June.

2024 Organizational Resolutions: Strategic Planning

We're leaping into 2024 with six organizational resolutions designed to help your organization act strategically, build cultural resiliency and capacity, and engage with teammates, clients and community partners.

Day Two: Make a commitment to developing your managers and leaders. Their competence and commitment is what makes (or breaks) your organization.

RESOLUTION 6:

Partner with Floricane to develop the right strategic planning process for your organization. Possibilities range from the development of a multi-year strategic plan with robust engagement to a one-day offsite with your team to assess and revise an existing plan. And everything in between. Let us help you scope your strategic planning process.

RESOLUTION 7:

Strategic planning is not a core strength for new and emerging leaders. That's why Floricane is hosting a full-day Strategic Planning 101 workshop for your nonprofit's next generation of leaders (staff and board) to learn about best practices and map out an ideal process for your organization. Contact Julia for details on this new, interactive and practical March 19 workshop.

2024 Organizational Resolutions: Leadership Development

We're leaping into 2024 with six organizational resolutions designed to help your organization act strategically, build cultural resiliency and capacity, and engage with teammates, clients and community partners.

Day Two: Make a commitment to developing your managers and leaders. Their competence and commitment is what makes (or breaks) your organization.

RESOLUTION 3:

Get on the information wait list for Floricane's new Leadership Circle, a small group, peer-based coaching program launching this spring. Participants are senior level leaders from a cross section of organizations who meet regularly as a group with Floricane's expert coaches. Email Julia to receive details on the new Leadership Circle later this winter.

RESOLUTION 4:

Plan a leadership offsite for key employees to reorient around a shared set of behaviors and actions that support your organization, the skills they need, and an accountability framework to ensure adoption.

RESOLUTION 5:

Explore individual or small group coaching for your managers and leaders to help them grow and develop.

2024 Organizational Resolutions: Mission, Vision and Values

We're leaping into 2024 with six organizational resolutions designed to help your organization act strategically, build cultural resiliency and capacity, and engage with teammates, clients and community partners.

First up: Resolve to invest time and attention to your organization's mission, vision and values. Culture happens. Healthy culture is cultivated.

RESOLUTION 1:

Take the time to refine your organization's mission, vision and values; to ensure they reflect the best aspirations of your employees; and to put processes in place that provide the clarity and support that allow every employee to model your new culture.

RESOLUTION 2:

Conduct an organizational culture assessment -- asking employees, board members, clients and partners, and other stakeholders to identify meaningful ways to strengthen your culture -- and develop an actionable plan for communication, training and engagement.